Branding basics

Learn how to start branding your business.

Corey Mason

1/7/20262 min read

✅ 1. Brand Foundation

Name & Tagline

  • Choose a simple, memorable business name that signals cleaning

  • Create a tagline that clarifies what you do and your differentiator (e.g., “Rockbridge’s Reliable Clean Team”, “Deep Clean. Local Care.”).

Brand Voice & Values

  • Friendly, professional, trustworthy.

  • Emphasize: local, dependable, insured, family-owned (if true).

Logo & Colors

  • Design a clean, simple logo you can use on uniforms, vehicles, website, and social media.

  • Pick a consistent color palette (2–3 colors max).

  • Choose legible fonts that look good online and in print.

✅ 2. Digital Presence (Online Visibility)

Website

Make sure you have:
✔ A clean, mobile-friendly site (fast loading)
✔ Clear description of services
✔ Contact information on every page (phone, email, location)
✔ Strong call-to-action buttons (e.g., Book Now, Get a Quote)
✔ Service area listed: Rockbridge County, Lexington, Buena Vista, Glasgow, Natural Bridge, surrounding areas

Key Pages:

  • Homepage

  • About Us

  • Services (Residential, Commercial, Deep Clean, Move-In/Out, etc.)

  • Contact

  • Testimonials / Reviews

SEO Basics

  • Include location keywords: “cleaning company in Rockbridge County VA”, “Lexington VA house cleaning”.

  • Use keywords naturally in:

    • Titles

    • Meta descriptions

    • Headings (H1, H2)

    • Alt text for images

  • Add a Google Maps embed with your business address.

✅ 3. Google Business Profile (GBP)

This is critical for local search.

✔ Create/claim your listing
✔ Use your exact business name, address, phone
✔ Choose the right categories:

  • Primary: House Cleaning Service

  • Secondary: Commercial Cleaning, Office Cleaning

✔ Add:

  • Business hours

  • Photos (before & after, team, truck, uniforms)

  • A business description with local keywords

  • Service areas (e.g., Lexington, Buena Vista)

📍 Post regularly on GBP with offers, tips, photos.

Encourage customers to leave reviews (aim for 30+ over time).

✅ 4. Local Listings & Citations

Ensure consistent NAP (Name, Address, Phone) on:

  • Bing Places

  • Yelp

  • Apple Maps

  • Facebook Business Page

  • YellowPages

  • Local Rockbridge business directories

Inconsistent info = lost rankings.

✅ 5. Reviews & Reputation

Reviews lift your visibility and trust.

  • Ask every happy customer for a review on Google.

  • Respond to all reviews professionally—even negative ones:

    • “Thank you!”

    • “We’re sorry—let’s fix this.”

Consider small incentives:

  • 10% off next clean for a review (check platform policies first).

✅ 6. Local Content Strategy

Create content that shows you’re local & helpful.

Blog/post ideas:

  • “Best Cleaning Checklist for Rockbridge Rental Homes”

  • “How to Prepare Your House for Spring in Rockbridge County”

  • “Top Tips to Remove Virginia Clay Dirt from Floors”

  • FAQs about your cleaning services

Each post should target local keywords.

✅ 7. Social Media & Community

Platforms:

  • Facebook (most effective for local services)

  • Instagram (visual before/after)

  • TikTok (quick cleaning tips)

Content to post:

  • Before/after photos

  • Cleaning tips

  • Customer testimonials

  • Team introductions

  • Local community events

✅ 8. Branding Collateral

✔ Business cards
✔ Yard signs / door hangers
✔ Branded uniforms
✔ Vehicle magnets/wraps (if you drive visits)

Make sure colors and logo are consistent everywhere.

✅ 9. Local Partnerships

  • Connect with local property managers, realtors, Airbnb hosts.

  • Offer a referral program.

  • Join the Rockbridge Area Chamber of Commerce (visibility + networking).

✅ 10. Tracking & Growth

Analytics

  • Install Google Analytics on your site.

  • Track:

    • Organic traffic

    • Google Business Profile visits

    • Calls / messages

Monthly Review

Every month check:

  • Local rankings (e.g., “cleaning near me” in Rockbridge)

  • Number of reviews & ratings

  • Calls & booking growth

📌 Local Keyword Ideas to Use

  • “house cleaning Rockbridge County VA”

  • “Lexington VA cleaning service”

  • “Buena Vista cleaning company”

  • “commercial cleaning in Rockbridge”

  • “move out cleaning near Natural Bridge”

If you want, I can create a branded content template (website copy + Google Business description + social posts) tailored to your company name and services—just tell me your business name and key services!